Rates & Plan Information

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Frequently Asked Questions

During the enrollment process, you will receive and acknowledge receipt of additional notices and disclosures

You will receive a full copy of your policy from the insurance company if your enrollment is approved. It is your responsibility to confirm that you have received policy documents and that payroll deductions have occurred. If you have not received policy documents and you do not see a payroll deduction within 30 days, then you may not have active coverage. Call LTC Solutions, Inc. immediately at (877) 286-2852. 

 

Policyholder Services

Select from the options below

Increases to existing coverage are allowed during open enrollment. 

To apply for an increase, follow the steps below. Completed forms will be submitted electronically with e-signature.

 Visit the Apply Now section of this website and follow the instructions to access the enrollment forms.

 You must complete both the Benefit Election Form and Long Term Care Insurance Application with HIPAA Authorization.

 

Decreases to existing coverage are allowed at anytime. 

To decrease coverage, complete the Request to Change Coverage Form here: Click Here.

Completed forms will be submitted electronically with e-signature.

Cancellations are allowed at anytime. 

To cancel coverage, complete the Request to Change Coverage Form here: Click Here.

Completed forms will be submitted electronically with e-signature.

For use by policyholders who are currently on direct billing via monthly automatic payment with Unum and need to update or change banking account information.

To update or change banking account information with Unum, complete the Authorization and Agreement for Monthly Automatic Payments form: Click here. Completed forms will be submitted electronically with e-signature.